Shipping & Delivery
Kivaretti serves customers in the United States and Europe. Orders are typically prepared for dispatch within 1–3 business days and arrive within 7–12 business days after shipment. The sections below explain what to expect and what to do if your delivery encounters a problem.
Delivery Areas
We ship to the United States and European markets. Specific country availability, carrier options, and any regional restrictions are determined at checkout based on the delivery address you enter.
Processing and Transit Times
Your total wait time is the sum of two stages:
- Order processing: 1–3 business days from order confirmation to handoff to the carrier.
- Transit: 7–12 business days after the package has been dispatched.
These figures are estimates, not guarantees. Actual delivery times may vary depending on destination, carrier schedules, and unforeseen circumstances such as weather events or customs processing.
Before You Place Your Order
Please verify your full name, street address, postal code, and phone number before completing checkout. Accurate details help ensure smooth delivery.
Shipping options, costs, and estimated delivery dates for your specific address are displayed at checkout before you confirm your purchase.
If Your Package Is Delayed, Lost, or Damaged
If your order has not arrived within the expected delivery window, please contact us at joseph@kivaretti.shop with the following information:
- Your order number
- The delivery address used on the order
- A description of the issue (delayed, not received, damaged, or incorrect items)
- Photos of damaged packaging or products, if applicable
We will review each case individually and advise you on the appropriate next steps.
Contact Us
For any shipping-related questions not covered above, please reach out to our team.
Kivaretti
NOVACRAFT CONSTRUCTION LTD
joseph@kivaretti.shop
17 Queensway, Leyland, England, PR25 1AA, United Kingdom
We typically respond to inquiries within 1–2 business days.