Contact Us
Whether you're comparing product specifications before ordering, need help with an existing Kivaretti order, or have a question about delivery or returns, our support team is here to assist. We can help with sizing, compatibility, order status, tracking, and any issues with items you've received.
Support Hours
Monday–Friday: 9:00 AM–6:00 PM PST
Saturday, Sunday & Public Holidays: Closed
Due to a recent increase in inquiries, replies may take a little longer than usual. We typically respond within 1–2 business days.
Registered Address
NOVACRAFT CONSTRUCTION LTD, 17 Queensway, Leyland, England, PR25 1AA, United Kingdom
What to Include
- Product name or SKU for pre-purchase questions
- Order number for existing order enquiries
- Tracking reference for delivery or logistics issues
- Order number and a brief description of the issue for returns or damaged items
Please do not send account passwords or full payment card details by email.